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Frequently Asked Questions

This is a short list of our most frequently asked questions (We will add questions continuously). For more information, or if you need support, please sens us an e-amil or call us.

Flying with a Rollator + maximum allowed luggage?

You can bring a Veloped/Walker on any flight at no charge, as they are registered as mobility aids.

When flying with a Veloped or Walker, one does as follows:
Don’t pack the Veloped/Walker, instead walk with it to the check-in counter. When checking in, tell the staff that you would like to bring your "rollator" into the airport (important that you say “rollator” or “mobility aid”). They put a tag on it, and you bring it through the security control. Right before you board the aircraft, you put the Veloped/Walker to the side and the staff then loads it to the luggage compartment of the aircraft. Before you put it aside, fold the frame and lower the hand grips.
 
If you do as described above, you can bring your full baggage allowance (20-25 kg), as the Veloped/Walker is regarded as a mobility aid and the weight of it is not included in your luggage. If you pack it and check it in, it will be seen as luggage (about 15-17 kg incl. carton/packaging), which limits the amount of normal luggage that you can bring.


Can you compare the effectiveness of the veloped and rollator walker 14er on dirt trails and uneven, bumpy surfaces?

The Veloped is the only truly off-road capable walker/rollator on the market. In order to be off-road worthy we have designed it as a 3-wheeler, although it has 4 wheels. You can compare it with off-road baby joggers, that are all 3-wheelers. In addition the Veloped has the "Trionic Climbing Wheel" that makes it easy to overcome obstacles like curbs, rocks etc. But in order to offer the required stability, as a 3-wheeler the Veloped is wider and longer than a conventional 4-wheeled rollator. 

The Walker is a conventional 4-wheeler like the conventional rollators, but it has bigger wheels (12er/14er), pneumatic tires and the "Syncro Steering" feature that together offer a better outdoor performance and higher comfort level when compared to conventional rollators. But the Walker is not as off-road capable as the Veloped, and it does not have any feature for overcoming obstacles. 

 A 4-wheeler cannot be properly off-road capable, as sooner or later one wheel will loose its contact with the ground and the Walker comes to an abrubt halt or starts tipping.

It all depends on what you put priority to; if off-road/top performance on uneven ground and kerb-climbing feature = Veloped, but if the width, length and folded dimensions are more important = Walker. 

 For dirt trails and uneven, bumpy surfaces we strongly recommend the Veloped.

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